Marketing for Commercial Property & Coworking

• Companies looking for office space tour several centres in one week and decide quickly.
• Without seat count and move-in date, leasing teams cannot share the right options.
• Enquiries come in after hours and nobody follows up until the next day.

The fix is not more leads. It is reaching the right ones faster and telling Meta which leads are real.

1. Capture: Someone fills your Facebook or Instagram lead form. LeadSmart picks up the lead from Meta automatically.
2. Sync: The lead and every form answer land in your Google Sheet and LeadSmart dashboard within moments.
3. Alert: Your leasing team gets a WhatsApp alert with the lead’s name, phone and answers, so the first call happens in minutes, not hours.
4. Follow up: Your team calls or messages the lead. If you want automated follow-ups to leads, connect the LeadSmart webhook to a tool like n8n.
5. Label: Mark each lead in the dashboard, for example New, Contacted, Site Visit Booked or Not Interested.
6. Teach Meta: Connect your Meta Pixel/dataset, then map a label like Site Visit Booked to a CAPI event. LeadSmart sends it with the Meta lead ID (Conversion leads), so Meta optimises for office space enquiries that actually progress.

Your team can send these from WhatsApp after the alert arrives, or you can automate them through the webhook:

Hi {name}, thanks for your enquiry for {seats} seats in {location}. We have options available from {date}. Can we book a tour this week?

Hi {name}, sharing the pricing and photos for the space we discussed. Would you like to visit on {day}?

Keep the form short: name and phone plus 2–4 qualifying questions. These work well:

• Number of seats / size required
• Preferred location
• Move-in date
• Type of space (private cabin, dedicated desk, office floor)

Each answer syncs to its own column in Google Sheets, so your team can prioritise before the first call.